Job Description

Job Description

Job Description

Job Title: Interpreter/Translator (Tier III)
Location: Combination of onsite and remote

Company Overview
VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE). We provide innovative solutions to help our clients drive growth, transform businesses, and achieve success across various industries.

Job Description
VECRA, Inc. is seeking full-time qualified Tier III Interpreters/Translators fluent in two or more of the following languages: Dari, Pashto, Uzbek, Pashai, Turkmani, Nooristani, Baluchi, Arabic, Urdu, and Hindi. The selected candidates will provide professional interpretation and translation services for legal matters, both in-person and remotely.

Key Responsibilities

• Provide accurate written translation of legal and official documents from target language(s) to English and vice versa.
• Translate reports and texts containing both factual and abstract language in electronic and hard-copy formats.
• Provide impartial, confidential in-person and/or remote professional interpretation (primarily consecutive, occasionally simultaneous).
• Apply knowledge of regional dialects and select the appropriate mode of interpretation.
• Render services in-person, via telephone, videoconference, or other virtual means.
• Travel with clients to interpretation sites when needed (different from actual worksite).
• Show respect for Limited English Proficient (LEP) clients, their culture, dialect, and beliefs.
• Self-correct, understand linguistic limitations, seek clarification, and accept correction when necessary.
• Practice active listening, pick up cues from encounter participants regarding understanding, and seek clarification as needed.
• Understand language as a reflection of culture, recognize underlying assumptions, and provide accurate cultural context.
• Detect and explain potential cultural discomforts in the target language.
• Foster direct communication between provider and client.
• Maintain professional distance and integrity during all encounters.
• Diffuse conflicts impartially and calmly.
• Clarify instructions and follow-up steps in a diplomatic, effective manner.
• Serve as a cultural and linguistic resource to clients and case managers to ensure successful outcomes.
• Avoid generalizations and stereotyping in translations.
• Review and transcribe audio or internet materials with high accuracy when needed.
• Prepare written reports, fact sheets, forms, and other required documents.
• Master the use of reference materials to assist with translations.
• Possess proficiency in Microsoft Office, and be capable of conducting basic web research.
• Participate in all required training and assessments conducted by VECRA.

Qualifications

• Master’s degree with 8-10 years of experience, or
• Bachelor’s degree (or equivalent) with 10-12 years of experience.
• Must pass proficiency tests in one or more target languages (Pashto, Dari, Urdu, Hindi, Arabic, Uzbek, Pashai, Turkmani, Nooristani, Baluchi).
• Must pass English proficiency test (Reading, Writing, and Speaking).
• U.S. Citizen or Green Card holder.
• Proficiency in Microsoft Office and Outlook.
• Ability to capture geopolitical, regional, ethnic, and cultural elements in translation and ensure that word choice and expression align with target language norms.
• Passionate about working with culturally and linguistically diverse populations.
• Must understand and maintain confidentiality regarding all materials translated and interpreted.
• Ability to thrive in a fast-paced environment.
• Strong organizational, interpersonal, written, and verbal communication skills.
• Ability to pass an extensive Federal, State, and County background check.
• For remote work, must have:
  • Desktop or laptop computer
  • High-speed internet
  • Quiet, private space to ensure confidentiality of client information.

Desired Skills

• Strong interpersonal and leadership skills to interact with internal/external customers and across organizational levels.
• Superior problem-solving and critical thinking abilities.
• Ability to summarize factual points and abstract concepts accurately.
• Certification and/or testing by a nationally recognized entity (e.g., ATA, AIIC, FBI Language Test, State Department exam, court certification) is preferred.

Education

• Master’s degree with 8-10 years of experience, or
• Bachelor’s degree (or equivalent) with 10-12 years of experience.

Other

• Schedule: Full-time, 9:00 AM – 5:00 PM, Monday – Friday (work hours may vary based on client needs, with some weekend work required).
• Job location options: Arlington, VA; Boston, MA; Chicago, IL; Houston, TX; Los Angeles, CA; Miami, FL; Metairie, LA; New York City, NY; Bethpage, NY; Newark, NJ; San Francisco, CA; Tampa, FL.
• Ability to commute/relocate: Must have reliable transportation or plan to relocate before starting work.
• Salary: VECRA offers a competitive salary based on test scores, years of experience, training, education, and location.

Equal Opportunity Employer
VECRA, Inc. is an Equal Opportunity and Affirmative Action employer. We are committed to administering all employment actions based on merit, free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. VECRA maintains a drug-free workplace and conducts pre-employment substance abuse testing and background checks, where permitted by law.

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