Guest Services Specialist [78558] Job at Onward Search, Fremont, CA

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  • Onward Search
  • Fremont, CA

Job Description

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.

We’re looking to hire a Guest Services Specialist for our client who is an American cryptocurrency exchange company.

In this role, you will join the Workplace Experience Team to provide a First Class Office Reception Experience as well as creating Client and Employee onsite events.

  • This is a 12 month + opportunity.
  • The role is located in San Francisco, CA and is fully onsite.
  • Hourly Pay: $27hr.

Responsibilities:

  • As the Guest Services Specialist , you will oversee Reception and Visitor Registration, serving as the primary point of contact for Employees and Visitors, ensuring a great first impression with a warm and welcoming atmosphere.
  • Monitor the Office Space and Reception to be sure it remains clean, neat and tidy.
  • Report all janitorial and maintenance needs.
  • Employee Experience & Support Services: Monitor and respond to tickets, emails, and Slacks, routing requests appropriately.
  • Provide administrative support for the Workplace Experience Team including organization and management of office supplies, and meeting coordination.

Requirements:

  • 1+ years of experience in Hospitality and/or Reception type roles.
  • Excellent customer service skills with a pleasant and calm demeanor.
  • Previous experience with Event Assistance (50 - 100 people).
  • Excellent organizational and multitasking skills.
  • Excellent communication skills (verbal and written).
  • Substantial knowledge and experience using Google suite and Slack.
  • College Degree preferred.

Perks & Benefits:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k Program
  • Commuter Benefit
  • eLearning
  • Education Reimbursement
  • Ongoing Training & Development
  • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.

To learn more about this opportunity, apply now. Our Recruitment Team will be in touch, guide you through the interview process, and advocate on your behalf.

Job Tags

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